Submit a Claim

Enter your order details to get started.

Order Number

Last Name

First Name

Phone Number

Claim Type

Purchase Type

Product Name / SKU

Delivery / Pickup Date

Date Issue Was Found

Describe the Issue

Please email photos of the damage, packaging, and product to support@kerncomforts.com after submitting this form. Include your order number in the email subject line.

Before You Submit

Claims should be reported as soon as possible after delivery or pickup.

For faster review, include clear photos of the item, packaging, labels, and any affected area.

Submitting this form does not guarantee approval. Claims are reviewed based on your order type, condition of the item, and our posted store policies.

I confirm the information provided is accurate.

Internal Claim Summary